Using the empirical research article that your instructor approved in the Week 5 assignment, ask yourself: “Is this a quantitative research article or a qualitative research article?” Remember, in quantitative research, the emphasis is on measuring social phenomenon because it is assumed that everything can be observed, measured, and quantified. On the other hand, in qualitative research, it is assumed that social phenomenon cannot be easily reduced and broken down into concepts that can be measured and quantified. Instead, there may be different meanings to phenomenon and experiences. Often in qualitative research, researchers use interviews, focus groups and observations to gather data and then report their findings using words and quotations.
Consider how these different methods affect the sampling design and recruitment strategy, and ask yourself how the recruitment of research participants will affect the findings.
For this Assignment, submit a 4 page paper. Complete the following:

Read your selected empirical research article, and identify whether the study is a quantitative or qualitative study. Justify the reasons why you believe it is a quantitative or qualitative study. (Your instructor will indicate to you if you are correct in identifying the research design. This will point you to whether you will use the “Quantitative Article and Review Critique” or the “Qualitative Article and Review Critique” guidelines for the final assignment in week 10.)
Using the empirical research article, focus on the sampling method in the study and begin to evaluate the sampling method by answering the following:

Describe the sampling methods in your own words (paraphrase, do not quote from the article).
Describe the generalizability or the transferability of the research finding based on the sampling method.
Discuss the limitations the article identified with the sample and how those limitations affect the reliability or credibility.
Explain one recommendation you would make to improve the sampling plan of the study that would address these limitations in future research.Social Support, Quality of Services, and Job
Satisfaction: Empirical Evidence from

Palestinian Social Workers
Najwa Sado Safadi

This study examines the predictors of job satisfaction among public sector social workers
in occupied Palestinian territories. Using a quantitative design, data were collected in
summer of 2016 through a paper-based, self-administered questionnaire (N = 237). Using
hierarchical multiple regression, the three models explained 15 percent to 32 percent of
the variance in job satisfaction. In the final model, coefficient indicated that monthly
income, contract work status, service orientation, and supervisory support are related
to job satisfaction. Respondents with more children and lower salaries showed lower
levels of job satisfaction. Respondents who are working as temporary contract workers,
who have positive attitudes toward the social work profession, and who have positive
attitudes toward supervisory support are more likely to be satisfied with their job. Impli-
cations for administrative practice and policy are presented.

KEY WORDS: job satisfaction; Palestine; service effectiveness; service orientation; social support

Job satisfaction has received extensive attentionfrom scholars in different disciplines (Griffin,Phillips, & Gully, 2017; Jex, 2002) and is con-
sidered one of the most salient job-related

attitudes held by workers that influences organiza-
tional productivity and staff effectiveness (Aamodt,
2016; Griffin et al., 2017). Job satisfaction includes
aspects such as satisfaction with salaries, promo-
tions, supervisors, directors, and benefits. In work–
client relationships, job satisfaction and other
positive work attitudes significantly contribute to
quality of services and beneficiaries’ well-being
(Hasenfeld,2010).High levels of job dissatisfaction,
job stress, and burnout have the potential to affect
the interaction between social services providers
and clients (Hasenfeld, 2010). Therefore, establish-
ing a supportive work environment is essential to
enhancing the positive attitudes of workers and job
satisfaction. Positive work conditions indicate the
organization’s interest in workers, their needs, and
their well-being (Glisson, 2009).

In an attempt to create a suitable work environ-
ment and enhance staff effectiveness, scholars have
examined predictors of job satisfaction. Results
of studies from developed nations revealed that
burnout (Hombrados-Mendieta & Cosano-Rivas,
2013; Muhammad & Hamdy, 2005); supervisor

and coworker support (Delp,Wallace,Geiger-Brown,
& Muntaner, 2010; Hammig, 2017; Hombrados–
Mendieta & Cosano-Rivas, 2013); organizational
factors such as salary,compensation,and promotion
opportunities (Abu-Bader, 2005; Mansour, 2014);
and job security (Delp et al., 2010) are all related
to job satisfaction.

Yet service providers in conflict zones like the
occupied Palestinian territories (OPT) have unique
experiences.Social workers are responsible for pro-
viding quality of serv

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